What does acting as our customer’s partner mean to you?
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PayoneerIn this insightful video, Tong Qin, Senior Sales Director at Payoneer, shares his approach to embodying true partnership with customers. Based in Shanghai, China, Tong emphasizes the importance of empathy and understanding in the Growth department, which encompasses Sales, Customer Success, Marketing, and Partnerships. He discusses the significance of stepping into the shoes of business owners to anticipate their needs, challenges, and the support they require, highlighting how this mindset drives success at Payoneer. Tong's dedication to building strong customer relationships showcases the company's commitment to being more than just a service provider.
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Always thinking how to put your feet in your customer shoes. If you are being an owner, what kind of support, issue, challenge you will face , that's the key for how to consider your shoes.
