How do you keep customers in mind in your work?
In this insightful video, Eyal Lungin, Senior Director of Research & Development for Risk and Compliance at Payoneer, shares how his team in the Platform department in Madrid, Spain, consistently prioritizes customer impact and trust. Eyal emphasizes that every decision is guided by two key questions: whether it will positively affect customers and enhance their trust. This focus ensures that the team remains sharp and aligned with the core values of Payoneer, driving them to continually move in the right direction.
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Full transcript
Every decision I make comes down to two simple questions. Will this have a positive impact on our customers? And will this build our customer trust? Having that focus keeps us sharp and always moving in the right direction.